Air France as the world number one in terms of quality of services. It is the creed of the CEO Alexander Juniac since his arrival to Air France in autumn 2011 and then to the Air France-KLM in July. Improved flight meals, new services on the ground and on-board, and new seats in all classes of its 44 Boeing 777, the jewel of the fleets long-haul services. ”We will have the best first, the best business class and best economy class,” says Alexander Juniac.
The business class seat has full flat, full access and full privacy . That is to say that this seat is 1.96 m long and 68 cm wide and is convertible into fully horizontal flat bed and not ”slightly tilted” as is the case today. The ”full access” means that all passengers can get up and enter the hallway without straddle into another passenger. This implies a configuration of 4 seats per row ( 1-2-1 ), very rare in airline companies. Finally, the ”full privacy” , provides an opportunity for each passenger to isolate completely through the seating configuration and a removable divider wall between the two chairs in the middle.